Returns & Exchanges

At withSimplicity, we want you to love your clean beauty routine. If a product isn't the right fit for your skin, we offer returns or exchanges within 30 days of purchase for a seamless shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all glass bottles and delicate containers are well-protected for transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, we will issue a refund to your original payment method or process your new exchange within 5-7 business days.