Frequently Asked Questions

Everything you need to know about our natural beauty products and services.

Are your beauty products 100% natural?

Yes, we prioritize purity. All our products are formulated using plant-based ingredients, mineral pigments, and are free from synthetic fragrances, parabens, and toxins.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We want you to love your skin. If you are not satisfied with your purchase, you can return gently used products within 30 days of delivery for a full refund or store credit.

Do you test your products on animals?

Never. withSimplicity is a strictly cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make any adjustments.

Are your products safe for sensitive skin?

Our formulas are designed with simplicity in mind to minimize irritation. However, we always recommend performing a patch test on a small area of skin before full application.